Policy

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Aftercare

Avoid getting the lashes wet for 24 hours.

Do not use products containing oils on or

around your eyes. (Check your makeup ingredients as most have oil in them.)

Never use mascara on your extensions.

Do not use an eyelash curler on your extensions.

CLEAN your lashes once a day!

This will make them stay fresh and last longer!

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If excessive makeup is worn on your lashes and you are not cleaning them,  I will require a removal and a new set at the time of appointment, no fill-ins will be done.

Fill-in policy

A fill-in will only be done if you have 40%

or more lashes left. (If you can count them

there are far too little.)

  • Fill-ins are not done on lashes that have

makeup on them or lashes that have not

been taken care of. Removal and a new set

will be required.

 

  • A fill-in must be done ON OR BEFORE

THE 3 WEEK MARK.

 

  • I do not do foreign fill-ins. If you are a

new client, a removal and full set done by

me is required at the first appointment.

 

Extra fees will be charged if a removal/ 

    cleaning is required at the time of service.

Why do you charge a 

security deposit?

A non-refundable security deposit

is required for every service to

cover any products I may need for

the service itself and ensure I will

still receive compensation for last-minute

cancellations and no-shows. 

Deposit must be paid before

sending an appointment request or

the time slot will not be held for

You.

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The security deposit price IS

deducted from your service price.

Service price- security deposit

price = price you pay at the time of service.

Cancellation/ missed appointment policy

If you need to reschedule your

appointment, you must do so 24

hours prior to the appointment.

All cancellations require a new

deposit but I still do ask, that out

of respect for my business and

time, you inform me of a

cancellation 24 hours before a

scheduled appointment.

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Reschedule 24 hours prior to

the appointment and you will not

be required to pay a new

deposit. This is the only way a

new deposit is not charged.

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EXscape 2 Glam Studio Lashes &  Skincare, Charlotte NC